How
to Use Ethnography : Segmentation Deep Dive
Segmenting your customers is a critical first step in your marketing efforts to identify your core targets. But once you identify them, often you are left with a 100-page deck without the deep insights that you need in order to communicate effectively. Conducting an ethnography to discover how your core segment(s) actually behave and the reasons why they do what they do is core to the success of your business.
The result of these studies is a more holistic understanding of the segment(s) and possibly even a nuanced segmentation model.
Click here to view the Adobe case study.
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