Consumer Insight Deep Dive
Unmet Product Needs / Product Development
Segmentation Deep Dive
Marketing & Communications Deep Dive
Product Testing
Big Picture/Visioneering
Ethnographic Panel
Customer Insight Trend Assessment
Industry Trendspotting
Organizational Development Study


How to Use Ethnography : Product Testing
The best way to evaluate a new product is to study people using it in the environment where they would normally use it. Our Product Testing involves a general study of the product users, to develop an understanding of who they are as people and their general behaviors. We then have them use the products under study for an extended period of time, scheduling observation periods and asking them to keep a visual and written record of their use of the product.

The end result of these studies is detailed feedback about how people use and feel about the product, and recommendations for improvements, marketing, and even complementary products.


Click here to view the Leapfrog case study.




About Context Consumer Insights

Context Consumer Insights provides a lens into consumer behavior based on our ethnographic research. This year, we cover the Grounded Consumer. We will identify key pieces that comprise this insight, illustrate examples from the marketplace and offer recommendations on what to do with this information from a marketing and product development standpoint.

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