How
to Use Ethnography : Big Picture/Visioneering
To plan for the future, you must evaluate the present. Context's ethnography observes your customers current behaviors, looking for say verses do activities in order to identify unarticulated unmet needs.
This observation in combination with an in-depth interview or projective interviewing technique will enable you to make projections about how your product or service will resonate with consumers better currently and in the future.
Click here to view the Herman Miller case study.
|